Cancel Order

Orders can be cancelled until they have been shipped.

  1. 01 Fill in the name, email and order number used for the order.
  2. 02 Check the items and confirm the cancellation.
  3. 03 A confirmation is sent by email. The order is not shipped, and the full amount is refunded to the card used.

Already shipped? Once an order has a tracking number, it can no longer be cancelled. It can be returned through the return portal once received.

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